Glossary entry (derived from question below)
English term or phrase:
Mystery customer
Danish translation:
testkunder
English term
Netherlands
Have lived 3 years in US/England
Native in: Danish 
Works in: English to Danish, Dutch to Danish, Swedish to Danish, and 1 more.
Mystery customer
services provided by sales teams. They pass themselves off as ordinary customers and play through a scenario of asking for advice and making purchases.
| 4 +2 | testkunder |
Carmela Prestia
|
| 5 | mystery shopper |
Lingua DK
|
| 4 | testkøber |
Mette Melchior
|
| 4 -1 | servicedetektiv |
Hanne Rask Sonderborg
|
| Mystery shopping |
Mette Melchior
|
Proposed translations
United States
Native in: German 
, Danish
Works in: English to German, Danish to German, German to Danish, and 1 more.
testkunder
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Note added at 19 mins (2009-01-01 17:46:38 GMT)
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Happy New Year to ALL
Denmark
Professional Full-Time Translator
Native in: Danish
Works in: English to Danish
servicedetektiv
A butiksdetektiv catches shoflifters
A servicedetektiv secretly watches the staff
http://vakanser.se/jobb/intervjuare marknadsundersokare serv...
Mystery customers are quite simply field research staff that take on the role of a legitimate customer of your operation.
| disagree |
Mette Melchior
: Dette ord har jeg til gengæld aldrig set i denne sammenhæng, selvom funktionen jo godt nok er at "overvåge" serviceniveauet i butikker. Har dog set at det bruges på svensk og vist også på tysk.
14 hrs
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|
Jeg tror (endnu) ikke at hemmelig overvågning af personalet ved hjælp af detektiver bruges i Danmark. Derfor er det OK at læne sig op ad vore nabolandes ordforråd, - især fordi "servicedetektiv" lyder dansk og adskiller sig fint fra butiksdetektiv.
|
mystery shopper
| neutral |
Carmela Prestia
: I do agree, off course its a "Mystery shopper" but I strongly disagree to take one english term "translate it into another" and thats it!!!! We are translators
2 hrs
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|
I do agree - however, if that is the term mostly used, well .....
|
Sweden
Your link to well-written Danish texts
Native in: Danish
Works in: English to Danish, Spanish to Danish, Danish, and 2 more.
testkøber
Som nævnt under Carmelas forslag bruges "testkøber" også meget i forbindelse med såkaldt mystery shopping. Se reference ovenfor.
Synes du, det er sjovt at bedømme service- og salgsydelser? Taler du engelsk eller tysk udover dit modersmål? Har du en god opfattelses- og iagttagelsesevne og er pålidelig? Så bliv testkøber hos Globis!
Samtlige Silvans butikker i Danmark er blevet besøgt af anonyme testkøbere, og deres oplevelser danner grundlag for forbedringer.
Reference comments
Sweden
Your link to well-written Danish texts
Native in: Danish
Works in: English to Danish, Spanish to Danish, Danish, and 2 more.
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