Jul 28, 2013 03:33
10 yrs ago
Dutch term
Canada
gesprek overnemen
Non-PRO
Dutch to English
Bus/Financial
Telecom(munications)
binnenkomende gesprekken
"Je kunt gesprekken die binnenkomen op een telefoon van een collega *overnemen* door X in te toetsen en de hoorn op te nemen."
Sorry, folks. I know this is pretty straightforward stuff, but to 'take over calls' doesn't seem right somehow yet my brain's frazzled at the moment. So please help me out with this easy one. TIA. Cheers, R.
Sorry, folks. I know this is pretty straightforward stuff, but to 'take over calls' doesn't seem right somehow yet my brain's frazzled at the moment. So please help me out with this easy one. TIA. Cheers, R.
Proposed translations
(English)
| 5 +1 | call pick-up |
Natasha Ziada (X)
|
| 3 +2 | answer |
Edith Kelly
|
| 4 | transfer the call |
F Scott Ophof (X)
|
| 4 | take over a call |
F Scott Ophof (X)
|
Proposed translations
+1
3 hrs
Selected
call pick-up
This is what it's called
Reference:
4 KudoZ points awarded for this answer.
Comment: "Good options, folks, but Natasha's solution, which has this good link to back up her argument, is the best for my context. Thx for the help."
+2
1 hr
Edith Kelly
Switzerland
Switzerland
Native in English
Switzerland
Professional conference interpreter
Native in: German 
, English
Works in: German to English, English to German, Dutch to German, and 4 more.
answer
you can answer a call by pressing X, nothing more mundane
2 hrs
transfer the call
You can transfer your colleague's call to your own extension by pressing X...
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Note added at 1 day11 hrs (2013-07-29 14:38:37 GMT)
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@EdithK: Lucent Technologies in the USA had precisely this option of taking over a call at least 10 years ago on their PBXs. It did depend on enabling a setting, and this sentence sounds as part of the instructions for a particular option. 'Taking over' a call is a good way to say it too. In such a case the person being called does not even need to release the call.
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Note added at 1 day11 hrs (2013-07-29 14:38:37 GMT)
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@EdithK: Lucent Technologies in the USA had precisely this option of taking over a call at least 10 years ago on their PBXs. It did depend on enabling a setting, and this sentence sounds as part of the instructions for a particular option. 'Taking over' a call is a good way to say it too. In such a case the person being called does not even need to release the call.
Peer comment(s):
| neutral |
Edith Kelly
: F Scott, I am not that sure about that. It would be the person being called who can transfer and IMO not vice versa but I may be mistaken.
25 mins
|
1 day 11 hrs
take over a call
Taking over a call involves a transfer, in this case a transfer done by the person taking over. Allowing such take-overs usually involves enabling this option before that particular extension is allowed to do so.
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Note added at 1 day11 hrs (2013-07-29 14:52:43 GMT)
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This taking over can even be done while the original extension is still ringing.
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Note added at 1 day11 hrs (2013-07-29 14:52:43 GMT)
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This taking over can even be done while the original extension is still ringing.
Discussion