English to Spanish Bus/Financial Retail review of customer service

Is the cash wrap organized and fully stocked?
1) Cash wrap had too many returns and ***Go-backs***
2) Cash wrap did not have the minimum supplies required
3) Other
Returns and ***Go-backs*** should be cleared from the cash wrap.
Cashwrap should have minimum requirements in supplies.

He encontrado esta definición:
Go-backs - Wikipedia, the free encyclopedia
en.wikipedia.org/wiki/Go-backs
In retail terms, go-backs are items of merchandise which must be placed back on the store shelves. They usually accumulate during the store's open hours, and ...