English Art/Literary Other

"You can give them five or six criteria or indicators."Do you have failure rate that's more than whatever it is, and look at your bottom line." You haveto get them to look in units because a lot of people budget. If they budget for 5% reject and they get4.5% then they're happy instead of thinking that it should be only be 1%. You've got to get peopleto see that. That's got to be the platform. Use your own case study experiences."