Poll: Have you added any complimentary or supplementary services to your offering in the past 2 years? Thread poster: ProZ.com Staff
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This forum topic is for the discussion of the poll question "Have you added any complementary or supplementary services to your offering in the past 2 years?".
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The term «complimentary services» reminds me of hotels and I don’t offer welcome drinks or free spa sessions. More to the point, as I said some time ago (a similar poll) the services I offer besides translation were mainly requested by my clients (proof-reading Pdfs, for example), but this was long before two years ago…
| | | | | Do you mean compl-E-mentary services? | Mar 7, 2025 |
Sorry to be pendantic, but that one little letter makes a difference!
Complementary - with an e - is defined like this, e.g. in the Oxford Advanced Learner´s Dictionary:
complementary (to something) two people or things that are complementary are different but together form a useful or attractive combination of skills, qualities or physical features
* The school's approach must be complementary to that of the parents.
* We provide a servi... See more Sorry to be pendantic, but that one little letter makes a difference!
Complementary - with an e - is defined like this, e.g. in the Oxford Advanced Learner´s Dictionary:
complementary (to something) two people or things that are complementary are different but together form a useful or attractive combination of skills, qualities or physical features
* The school's approach must be complementary to that of the parents.
* We provide a service that is essentially complementary to that of the banks.
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Think of ´completion´. Paying a compliment is saying something nice - and there is an ´i´ in both. 
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Whereas:
Complimentary
1. given free
* complimentary tickets for the show
* The hotel offers a complimentary breakfast buffet.
2. complimentary (about something) expressing approval, praise, etc.
After one or two complimentary remarks about her hosts, she got to the main part of her speech.
She was extremely complimentary about his work.
Not all of his comments were complimentary.
Supplementary - synonym additional in the same dictionary - means
provided in addition to something else in order to improve or complete it
synonym additional
* supplementary information
* A supplementary reading list is attached.
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It is a question of diversification, providing different services, as opposed to small extras, which may work as marketing, but are ´nice to have´ and do not directly earn you money!
Perhaps you certify translations or proofread/edit/them as supplementary services, and offer DTP as a complementary service.
[Edited at 2025-03-07 10:33 GMT] ▲ Collapse
| | | | | Thanks for the compliment ... | Mar 7, 2025 |
I may give complimentary services to my favorite clients (but not if it requires too much effort). I have recently added MTPE and have long offered services such as test translation evaluations and editing, all paid.
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| I have added complementary services without knowing ;) | Mar 7, 2025 |
I worked translating flashcards into the Spanish language for a client, and one day I decided to create a Grammar explanation sheet for her, and she loved it. I love teaching Spanish as a second language and have experience teaching grammar, so I decided to combine both my teaching and writing skills. After that, when my client asks me to translate any set of flashcards, she also wants me to create an inner sheet for it.
| | | | | A letter that makes a difference | Mar 8, 2025 |
If complimentary, you can have an excellent Nespresso in my tiny office and free hug. Some newspapers available.
If complementary, data protection law advisory (I obtained a new degree)
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