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Reactivating Cafe Tran Thread poster: Erin Riddle
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Erin Riddle 
United States
Local time: 15:46
Member (2019)
German to English
+ ...
I was a member of Proz.com a while ago and using Cafe Tran. I just renewed my membership and tried using Cafe Tran again with the software already installed but it is not working. I am translating a document from Spanish into English, and instead of English text in the target text, it has the same Spanish text.
I watched the video at https://www.youtube.com/watch?v=btf_mIIT4f0 (wh... See more I was a member of Proz.com a while ago and using Cafe Tran. I just renewed my membership and tried using Cafe Tran again with the software already installed but it is not working. I am translating a document from Spanish into English, and instead of English text in the target text, it has the same Spanish text.
I watched the video at https://www.youtube.com/watch?v=btf_mIIT4f0 (which has no audio for me) and tried checking the box for the Proz.com services, but that was already checked. I unchecked and checked the box, closed the software, re-imported the doc, etc. No success.
Any thoughts?
Also, I am running 10.5 version on Windows 10. Is there any way to upgrade to the most recent version of Cafe Tran?
Thanks,
Erin
[Edited at 2024-04-20 11:11 GMT] ▲ Collapse
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Uninstall the old version and install the newest?
BTW: You need Proz *Plus*!
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Erin Riddle
United States
Local time: 15:46
Member (2019)
German to English
+ ...
TOPIC STARTER | Alternative to uninstall? | Apr 20, 2024 |
I thought of that but was hoping to avoid uninstalling and losing data for still ongoing projects.
I do have the PLUS package- thanks!
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| Support ticket | Apr 20, 2024 |
Create a support ticket.
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Erin Riddle
United States
Local time: 15:46
Member (2019)
German to English
+ ...
TOPIC STARTER | Support Ticket | Apr 20, 2024 |
Thanks for the tip! How do I do that?
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Stepan Konev
Russian Federation
Local time: 22:46
English to Russian
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| ProZ Plus or ProZ standard membership? | Apr 20, 2024 |
For a while (during the pandemic), Cafetran was offered for free to paying ProZ members.
Since then, unlimited access is again offered only to ProZ Plus members.
So if you are a standard (non-Plus) ProZ paying member, it is normal you now don't have access to the unlimited version.
If you still want to use CafeTran without limits, ProZ Plus isn't the only option. You can check the Translator Group Buy campai... See more For a while (during the pandemic), Cafetran was offered for free to paying ProZ members.
Since then, unlimited access is again offered only to ProZ Plus members.
So if you are a standard (non-Plus) ProZ paying member, it is normal you now don't have access to the unlimited version.
If you still want to use CafeTran without limits, ProZ Plus isn't the only option. You can check the Translator Group Buy campaign - https://www.proz.com/tgb/1493 - or the official Cafetran website.
[Edited at 2024-04-20 18:54 GMT] ▲ Collapse
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Erin Riddle wrote:
Thanks for the tip! How do I do that?
Can you please report back to the forum what the issue was? Thank you in advance!
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Nivetha Velupur
Canada
Local time: 15:46
Member (2017)
French to English
+ ...
| Similar issue | May 2, 2024 |
I'm experiencing what might be a similar issue: my Plus membership is set to renew soon and today, I've gotten pop-up notifications that I am using a trial version of CafeTran.
I had initially bought it under group buy and later connected it to my ProZ plus membership.
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| Create a ticket | May 3, 2024 |
Since this requires personal support, you will have to create a support ticket. See above.
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Muses Inc
Netherlands
Local time: 20:46
Member (2008)
English to Dutch
+ ...
| I have the same issue since yesterday: Pop-up tells me to get a licence. | May 3, 2024 |
Since yesterday I have the same issue. Then I could solve it by trying to log on via the mobile network – which usually works. But today I cannot get CafeTran working without getting the pop-up that tells me I must buy a license or use the free version with limited usability.
It happens quite often, actually. But now I cannot fix it. And this worries me.
It worries me because I'll be residing at a place in the next few months, where I'll depend on spotty mobile networks so internet reception won't be always be possible. I hope that won't mean I cannot use CafeTran half of the time, or drive several miles just to get CafeTran working...
Perhaps it is possible to have a system in place with a licence that has an expiration date on it for Plus Members?
My system info
CafeTran product information
Product version: CafeTran Espresso 11.1.1 - Blueberry Cheesecake
Operating system: Mac OS X version 12.7
Java version: 17.0.2 OpenJDK 64-Bit Server VM on aarch64
Nivetha Velupur wrote:
I'm experiencing what might be a similar issue: my Plus membership is set to renew soon and today, I've gotten pop-up notifications that I am using a trial version of CafeTran.
I had initially bought it under group buy and later connected it to my ProZ plus membership.
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Muses Inc wrote:
It worries me because I'll be residing at a place in the next few months, where I'll depend on spotty mobile networks so internet reception won't be always be possible.
Would it be possible for you to invest money in a license code? If you have a license code, you don't need access to the internet.
On the other hand, if I remember correctly: the polling of the server only takes place once a day, provided that you keep CafeTran Espresso running. I'm not sure about the energy saving mode. You can test that yourself, by deactivating Wi-Fi.
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Susanne Döring
Jordan
Local time: 21:46
Member (2017)
English to German
+ ...
| No connection to ProZ | Feb 11 |
[quote]Muses Inc wrote:
Since yesterday I have the same issue. Then I could solve it by trying to log on via the mobile network – which usually works. But today I cannot get CafeTran working without getting the pop-up that tells me I must buy a license or use the free version with limited usability.
That is what I get today - my membership was renewed last week, all paid, since then I did not open CT because I was editing a big file. Today I wanted to start translating again - the programm does not let me. I get this message and when I go to the ProZ tab in CT and click on "connect to ProZ" it gives me a message that they are verifying if I am a human, I click, it says "verifying" for a while - than goes back to the same sentence. I tried several times, closed everything, restarted the laptop, no. I deleted CT, downloaded from the website - same problem.
As to the version: I have CafeTran 12 - the exe file from the download says 12.1.8.0. - but after installing it still says CafeTran 12. I removed all older versions, as far as I could find them.
Now I came here to see if somebody has resolved this problem.
My internet connection is very good, I don't think this is the problem.
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Susanne Döring
Jordan
Local time: 21:46
Member (2017)
English to German
+ ...
[quote]Susanne Döring wrote:
Muses Inc wrote:
Since yesterday I have the same issue. Then I could solve it by trying to log on via the mobile network – which usually works. But today I cannot get CafeTran working without getting the pop-up that tells me I must buy a license or use the free version with limited usability.
That is what I get today - my membership was renewed last week, all paid, since then I did not open CT because I was editing a big file. Today I wanted to start translating again - the programm does not let me. I get this message and when I go to the ProZ tab in CT and click on "connect to ProZ" it gives me a message that they are verifying if I am a human, I click, it says "verifying" for a while - than goes back to the same sentence. I tried several times, closed everything, restarted the laptop, no. I deleted CT, downloaded from the website - same problem.
As to the version: I have CafeTran 12 - the exe file from the download says 12.1.8.0. - but after installing it still says CafeTran 12. I removed all older versions, as far as I could find them.
Now I came here to see if somebody has resolved this problem.
My internet connection is very good, I don't think this is the problem.
Thanks for your help whoever read this and did something. Just now I got a connection - let's hope it will not break down or make problems again tomorrow. I did nothing further but what I described earlier in this thread (besides getting a support ticket), only tried time and again, and now they let me sign in again. Until two hours ago I never got the sign in mask, only the captcha time and again.
Just for anyone else having the same problem ...
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| Not sure what's happening at Proz.com | Feb 12 |
Susanne Döring wrote:
Thanks for your help whoever read this and did something.
I get error messages from their website all the time. Messages about that in their Facebook group aren't approved.
I pay 180 USD per year for the Plus membership. Maybe I should stop doing so.
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